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4. Who is requesting the trouble ticket?
6. First Name*
7. Last Name*
8. Department*
   -- Select One --Animal ControlFirePolice
12. City Email Address*

    Please do not use personal email address.

13. Office Phone Ext #*

    If Office Phone Ext # does not exist, type "None".

14. Cell Phone #*

    If Cell Phone # does not exist, type "None".

16. Computer Name*

    The "Computer Information" desktop icon - a comic bubble with an " i " - will display Computer Name. 

    Otherwise, type "None" in the field.

17. Notify Chief*
    -- Select One --Fire ChiefPolice Chief

    A copy of this request will be email to your chief.

18. Notify Lieutenant or Sergeant*

    1. Lt. Denise Callahan
    2. Sgt. James Stewart

    A copy of this request will be email to your Sgt. or Lt.

    
    

19. Notify Captain*

    1. Capt. Chris Harrell
    2. Capt. David Kostyak
    3. Capt. John Warren

    A copy of this request will be email to your Capt.

    
    

23. What Kind of Service?
    -- Select One --Report Problems / Services IssuesNew Project Request
25. Report Problems

    Check all that apply

    1. Adobe Acrobat Pro (Edit PDFs)
    2. Animal Shelter Pro (ACO Database)
    3. Cell Phone
    4. Computer Hardware
    5. Computer Network Connection
    6. Computer Software
    7. CRIMES (Old Police Dept. Database)
    8. Email
    9. Firehouse (Old Fire Dept. Database)
    10. FLEX (New Police Dept. Database)

    1. GIS
    2. Higerground (Phone and Radio Recordings)
    3. Office Phone
    4. Parallels / Incode (City Database)
    5. Printer
    6. Scanner
    7. RedNMX (New Fire Dept. Database)
    8. Vigil Client (Police Dept. Security Cameras)
    9. WatchGuard (Body and Vehicle Cameras)
    10. Other
27. Explain problem / service request in detail*
29. New Project Request
    -- Select One --New Network ConfigurationNew HardwareNew SoftwareNew Network Configuration, Hardware and Software
31. Explain new project request in detail*
Leave This Blank:


37. Submit

* indicates a required field