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4. Who is requesting the service ticket?

   Use this service request form to report problems and issues. To request a new project (new software, new hardware, or new network configuration) that does not currently exist, please select New Project Request in the "What kind of service" field.

6. First Name*
7. Last Name*
8. Department*
   -- Select One --AdministrationCodeCommunicationCourtFinanceHuman ResourcesLibraryMISParksPublic WorksRecreationUtility BillingSplash Dayz
12. City Email Address*

    Please do not use personal email address.

13. Office Phone Ext #*

    If Office Phone Ext # does not exist, type "None".

14. Cell Phone #*

    If Cell Phone # does not exist, type "None".

16. Computer Name*

    The "Computer Information" desktop icon - a comic bubble with an " i " - will display Computer Name. 

    Otherwise, type "None" in the field.

17. Notify Manager*
    -- Select One --Code ManagerCommunications ManagerCourt ManagerLibrary ManagerMIS ManagerParks ManagerRecreation ManagerSenior Services ManagerSplash Dayz Manager

    A copy of this request will be email to your manager.

    If you are the manager, just choose appropriate manager and director to be notified.

    
    

18. Notify Director*
    -- Select One --Community Services DirectorFinance DirectorHuman Resources DirectorPlanning & Development DirectorPublic Works Director

    A copy of this request will be email to your director.

    If you are the director, choose appropriate director and manager to be notified.

20. What kind of service?
    -- Select One --Report Problems / Service IssuesNew Project Request
24. Report Problems / Service Issues

    Check all that apply

    1. Adobe Acrobat Pro (Edit PDFs)
    2. Cell Phone
    3. CenterEdge (Splash Dayz Database)
    4. Computer Hardware
    5. Computer Network Connection
    6. Computer Software
    7. Credit Card Reader
    8. Email

    1. GIS
    2. Office Phone
    3. Parallels / Incode (City Database)
    4. Printer
    5. Scanner
    6. Security Door
    7. Other
26. Explain problem / service request in detail
28. New Project Request
    -- Select One --New Network ConfigurationNew HardwareNew SoftwareNew Network, Hardware, and Software
30. Explain new project request in detail
Leave This Blank:


36. Submit

* indicates a required field