The original item was published from 2/1/2023 10:52:00 AM to 5/1/2023 8:59:24 AM.

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Posted on: January 4, 2023

[ARCHIVED] Get to know Frontier Waste Solutions

On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. With that date steadily getting closer, it’s important to understand the transition timeline. Moving into February, Frontier will begin new employee orientation and training for those who came on board to service the White Settlement area. In March, Frontier will set up a staging area for the delivery of commercial dumpsters and will begin distributing those to businesses. They will also receive new collection vehicles that will service White Settlement and will do inspections of them. In April, Frontier drivers will begin dry runs of the new trash routes in the City. Also in April, residential trash cart and recycle cart delivery will take place. As we move closer to these dates communication efforts will intensify, so be on the lookout for trash service information in your mailbox and in your utility bill.

Thank you for joining us throughout the month of January as we got to know Frontier Waste Solutions. As you can see, there’s a lot still to come as the transition to the new waste collection contract gets closer. Continue to check back every Monday, Wednesday and Thursday for more posts and Frequently Asked Questions!

Continue to get to know Frontier Waste Solutions by visiting https://frontierwaste.com
Read the latest questions and answers about the new trash service by visiting https://www.wstx.us/1448/New-Trash-Service-FAQ

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that makes Frontier Waste Solutions a reliable partner is their large number of service areas already established in Texas. Frontier Waste Solutions has waste collection contracts in many major areas of the state. This includes providing waste disposal services in Forest Hill, Lake Worth, Saginaw, Benbrook, Weatherford, Dallas, Irving, Garland, Farmer’s Branch, Carrollton, and Addison. They also have major service areas in the Houston, Austin, San Antonio, and Waco areas. This makes Frontier Waste Solutions an expert in Texas waste collection that is ready to take their experience and apply it to the White Settlement area. New trucks, equipment and staff are coming on board with Frontier specifically to serve White Settlement so the City will get the same “service first” approach that all other Frontier Waste Solutions clients speak so highly of.

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the exciting things that Frontier Waste Solutions brings to the City is their advanced truck technology. Each truck is equipped with multiple cameras that cover a variety of angles and GPS technology. This means that if any issues arise, it’s easy to find out where an issue took place and watch footage of the problem. This makes issues easier to track, easier to solve, and easier to avoid in the future. With their GPS technology, it also gives Frontier the ability to keep the City fully updated on the status of waste collection throughout the week. With these great technological tools and their commitment to customer service, Frontier Waste Solutions is set to bring a new level of waste collection to White Settlement.

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that makes Frontier Waste Solutions a great new partner for the City is their reasonable pricing. All companies who sent in proposals for the new waste collection contract quoted prices above the current price residents pay. No matter what provider was selected and what style of service was chosen, the price of trash was going up. This was an expected occurrence as there have been many changes to the waste collection industry since the last contract was negotiated. Some of those major changes include much higher fuel charges, higher cost for materials, and increased labor costs. Frontier Waste Solutions presented the lowest overall increase that still brings a high level of service. The current charge on your utility bill for trash services is $13.71. The new price per month will be $16.73. That will be an increase on your utility bill of just over $3 per month, or about $36 annually. This new price will go into effect in May of 2023.

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that Frontier Waste Solutions offers is top notch commercial waste collection services. In the coming weeks, representatives from the Frontier team will begin the process of visiting all commercial customers in the City of White Settlement. The purpose of these visits will be to get to know the businesses and get an up close look at their waste collection needs so Frontier can set up the exact commercial waste collection plan needed for that particular business. Frontier offers many different dumpster sizes to accommodate business needs and can offer multiple times a week pickup if needed. If any businesses are doing remodeling or expansion, Frontier also offers temporary roll-off dumpster rental that can be utilized. If you are a business owner in White Settlement, be on the lookout for a visit from the friendly Frontier Waste Solutions representatives in the coming weeks as they work to make sure your transition to the new waste collection service is perfectly smooth.

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that Frontier is bringing to the City is an exciting new style of waste collection. Below are just some of the benefits that will come along with these new service styles.

Weekly curbside recycling in provided 65 gallon cart
Mobile phone customer app that allows users to set reminders for trash pickup and makes it easy to report trash issues and track trash service using gps technology on the trucks
95 gallon carts that hold up to six trash bags and are sturdy enough to keep out wildlife and the elements, keeping less loose trash on the streets and improving the overall aesthetic of the city
Assisted “side cart service” for qualified individuals with limited mobility so they don’t have to get their cart to and from the curb
Trash and recycling same day collection for optimal convenience
Large customer service center team ready and available to take calls and provide any assistance needed
Commercial online payment
Additional cart options for larger families that generate more trash
Construction dumpster rentals

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that sets Frontier Waste Solutions apart is their commitment to customer service. They make keeping up with waste collection easier than ever with their industry leading mobile app. This customizable app allows you to set reminders to put out your trash and recycling so you’ll never miss a pickup date. The app can also be used to quickly and easily report any issues you have with your waste collection services. Just go into your app store and search “Frontier Waste Solutions” on your mobile device, and you’ll be able to download the free app. As we move closer to the contract beginning with Frontier Waste, functionality for the White Settlement area will be added into the app. Should you need help beyond the app, Frontier Waste Solutions has a large customer service center team who are ready and available to take calls and provide any assistance needed.

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On May 1st, Frontier Waste Solutions will take over as the new waste collection provider in White Settlement. One of the things that makes Frontier Waste Solutions such a reliable new partner is their years of combined experience in the waste collection industry. Frontier’s founder, John Gustafson, is a respected executive in the waste management industry with more than 25 years of experience serving Texas cities. Another key part of the Frontier leadership team is Grant Gregg who serves as the North Texas District Manager. WIth over 13 years as a solid waste professional, Grant joined Frontier after serving as Texas General Manager for Sweeping Corporation of America. Inside Frontier, Gustafson and his leadership team have more than 100 years of combined operating experience in the waste and recycling industry servicing cities throughout the State of Texas. Soon, they’ll bring that experience to White Settlement as we move into a new era of waste collection.

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