Compliments & Complaints


The department welcomes compliments and loves to hear when our officers and employees go above and beyond. To commend an employee and recognize their exceptional service, please email or you can contact the department at 817-246-7070. You can also visit the Police Department in-person at 8900 Clifford Street to share your compliment. Community members can also use the online Commendation Form. 


The White Settlement Police Department responds to allegations of misconduct, unprofessionalism, or other issues where community members believe a deficiency in service occurred. You may contact the Police Department by calling 817-246-7070, come to the Police Department at 8900 Clifford Street, send us an email at, or use the online complaint form: Complaint Form.

Racial Profiling Complaints

The White Settlement Police Department strictly prohibits officers from engaging in racial profiling, which is defined as the discriminatory targeting of individuals for a suspicion of crime based upon the individual's ethnicity, race, religion, or national origin. Departmental policy and Texas Code of Criminal Procedure Article 2.131 expressly prohibit racial profiling. 

The Department of Justice defines racial profiling as any police-initiated action that relies on the race, ethnicity, or national origin rather than the behavior. 

The ACLU defines racial profiling as the discriminatory practice by law enforcement officials of targeting individuals for suspicion of crime based on the individual's race, ethnicity, religion or national origin. 

If you believe you have been subjected to racial profiling, please contact the Police Department at 817-246-7070, email, visit our lobby at 8900 Clifford Street, or complete the online racial profiling Complaint Form.